Frequently Asked Questions


1. How do I access treatment?

Visit the Access our treatments page

2. Can I pay for treatment through medical insurance?

Visit the Insurance advice page

3. How do I pay for treatment?

Visit the Paying for treatment page

4. Do I need to see a Consultant Psychiatrist or a Therapist?

Visit the Do I need to see a Consultant or a Therapist? page

5. Who is the right specialist for me?

Visit the Find a specialist page

6. How long is treatment?

Treatment length varies from person to person, condition to condition. For example Cognitive Behavioural Therapy as an outpatient often consist of 6-8 hourly session, one a week, whereas an acute eating disorder may mean hospitalisation for a few months. Your specialist will be happy to discuss your options with you.

7. What should I expect after contacting you?

Visit the Access our treatments page

8. What should I expect after arriving at the hospital?

We understand that the experience of attending mental health treatment may leave you feeling upset, anxious, even fearful, but you can be assured we will support you throughout. We provide a number of flexible treatments options to suit your needs so that you can feel comfortable in making choices.

Throughout your time with us your treatment programme will be continually assessed to ensure you receive the best care for your specific needs and any necessary changes to care plans and medication will be quickly implemented to facilitate recovery.