Legacy and vision: A long-standing commitment to care

For nearly 40 years, Nightingale Hospital has been delivering leading mental health care in the heart of London, providing safe, compassionate, and expert-led support to thousands of patients.

As a hospital, we strive to provide the highest quality of support across mental health, addiction, eating disorder and OCD treatment. We are proud that our services have been rated ‘Good’ across the five domains that are inspected by the CQC.

Taking the commitment to our patients and partners further, we are proud to unveil the newly refurbished Acute Inpatient Ground Floor Ward, a bold step forward in our mission to deliver first-class mental health treatment. The redesigned space reflects the very best in clinical design: gold-standard safety, thoughtful innovation, and a healing environment designed around the needs of our patients.

Designed with purpose

Every detail of the ward has been designed with a purpose. From the outset, our design priorities were clear: create a gold-standard facility that promotes safety, privacy, innovation and therapeutic support.

Key features of the ward:

• Enhanced privacy: Patients will now have individual FOB wristbands to conveniently access their rooms and also enjoy privacy panels, giving them more control over their environment.

• Smart technology integration: Thoughtful additions such as wireless charging points and Smart TVs with soundbars (featuring daily schedules and tailored content) help foster routine and personal comfort.

• Safety without compromise: The new design incorporates anti-ligature fixtures across doors, hangers, drawers, wardrobes, and even charging cable management, delivering an environment that prioritises safety while remaining comfortable and welcoming.

• Uninterrupted sleep: Dimmable sleep lights that can be controlled remotely by our nurses, which will allow for patient observation at night without disrupting their sleep or waking them up.

• Pin-safes in every room: Patients can securely store important personal items in their own in-room pin-safe.

• Real-time risk monitoring: Our new Care Protect CCTV systems in communal areas (not bedrooms) help monitor patient safety 24/7, alerting staff promptly at all times.

• Staying hydrated: A modern Quooker tap provides patients with chilled, filtered still water at the touch of a button.

• Barricade-proof doors: All rooms are fitted with barricade-proof doors that support rapid access by staff when needed, ensuring both privacy and safety can coexist.

Built on insight: A collaborative journey

From the very beginning, this project was shaped through active consultation with our therapists, nurses, support staff, management and, most importantly, our patients. The clinical insight of our staff and partners and the lived experience of patients were invaluable in ensuring the ward reflects the needs and realities of those who use it.