About Nightingale Hospital
Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years of experience in delivering specialised, evidence-based treatments in outpatient, day patient, and inpatient settings.
Our dedicated team of specialists is committed to diagnosing and treating all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone mainline and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations.
We are owned by the international medical group Emeis, delivering the full spectrum of psychiatric care, and high-quality care home and rehabilitation services across the globe.
About the role
We are seeking an experienced and detail-oriented Process Improvement Manager (PIM) to lead strategic initiatives focused on Private Medical Insurance (PMI) pricing, billing, and process optimisation. Reporting directly to the CFO, the PIM will be instrumental in managing PMI relationships, negotiating tariffs and network agreements, resolving billing failures, and overseeing improvements in charging methodologies.
Requirements and responsibilities:
- Strong understanding of private healthcare billing systems
- Proven experience in healthcare billing, PMI negotiations, or financial operations
- Strong knowledge of health code, EPR systems, and medical pricing structures
- Manage financial data within the EPR system (CareCloud)
- Collaborate across departments to ensure streamlined billing and pricing processes
- Excellent communication and stakeholder management skills
- Proactive approach to problem-solving
Company Benefits
To reward the hard work of our fantastic colleagues, we offer an excellent benefits package as per the below:
- Competitive salaries + an additional London allowance of £4,000 per annum added to all permanent posts (pro-rata for part-time roles)
- Negotiable relocation allowance
- 25 days’ annual leave pro-rata (increasing up to 30 with long service), plus bank holidays
- Employee Referral Program, designed to reward you for helping us find talented individuals who would be a great fit for our team
- Generous pension scheme via the government autoenrollment scheme in addition to eligibility to enrol into the company’s group pension scheme
- Access to an interest free season ticket loan to support with your everyday travel expenses
- Discretionary annual bonus and salary review schemes
- Enhanced Maternity/Paternity Pay
- Enhanced company sick pay
- Access to free Eyecare and contribution towards the cost of glasses for DSE Users
- Life Assurance Cover (Death in Service)
- Professional membership fees contribution
- Available opportunities for continued professional development (CPD)
- Heavily subsidised staff meals at breakfast, lunch and dinner with freshly soured ingredients and a new menu each week, it’s not one to be missed
*Subject to T&Cs
Vacancy application
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Location
Marylebone, London
