What people say

Real life experiences

Below are some comments from people who we have helped. Hopefully they should provide some insight into the experience of being and healing at Capio Nightingale Hospital.

Amazing staff that are there with 24 hour support.

Patient

 

Everything about my care was absolutely professional and perfect. I can't say a single bad word or complaint about the care, service, treatment and special behaviour I received in Capio.

Patient

 

The exceptional quality of care and services were crucial to my recovery. I felt extremely protected and safe in the Capio environment.

Patient

 

Ward nurses demonstrated and offered over above level of care required and expected of them. I was made to feel especially welcomed accepted and comfortable.”

Patient

 

The nursing staff I feel acted over and above my expectations at every point.

Patient

 

 Great services, professional care and friendly environment. Everyone in the hospital did great job during my stay here

Patient

 

Polite, clean and honest, friendly and caring.

Patient

 

I was very satisfied with excellent care and therapies from everyone

Patient

 

I think the nursing staff are second to none. I could never have gotten through the last 4 weeks without them. Never have I experienced such patience and kindness from so many people. Their warm smiles and calmness were exceptional.

 Patient

 

The professionalism of the staff is at a very high levelNursing standards were excellent - humour, compassion, fairness and professionalism never felt neglected or over looked.

Patient

 

The professionalism of the staff is at a very high level

Patient

 

“I feel that Capio has helped me enormously. I am determined to be free from my addiction.”

Patient

 

Nurses are genuinely caring and supportive - overall outstanding. Excellent accommodation. Excellent programme of treatment including therapy, yoga, mindfulness etc. Outstanding care from consultant. Nurses were able to offer practical advice and valuable information they took the time to listen, understand, and when necessary to comfort me.

Patient

 

"Addiction treatment is a highly specialised skill that requires knowledge, patience, empathy and the ability to motivate patients who may have lost hope. I find that Capio Nightingale meets all of these criteria and returns my patients to a full and productive life."
Referring Consultant

 

“I would like to thank all staff for their time effort and commitment during my stay.”

Patient

 

“Everything was excellent with my treatment, the staff are considerate and I would recommend it to any of my same friends.”

Patient

 

“The overall approach by all staff, nursing, catering and house-keeping is of a high standard which has made my stay a comfortable one.”

Patient

 

“Thank you for guiding me back on the right path and assisting me in increasing my belief in myself.”

Patient

 

“The staff at Capio are really excellent thank you very much to everybody involved in my care.”

Patient

 

“I really appreciate the professionalism and commitment of staff.”

Patient

 

“The staff care about what they do and it reflects positive energy. The safe environment helped me to refocus on my self. Thank you for everything.”

Patient

 

“Out of the detox's I have been in the Capio Nightingale Hospital is the best of all.”

Patient

 

 

what people say

A collection of comments from individuals who have received treatment at Capio Nightingale Hospital